Shipping Policy

We strive to provide excellent service and careful handling of all orders. Please review our comprehensive shipping policy below. For any inquiries, contact our customer service team at Matthew@mkinggallery.com.

​

Processing Time

• Standard processing time: All orders require up to 10 business days for processing and shipment

• Order confirmation: You will receive tracking information via email once your order ships

​

International Shipping

• Delivery timeline: International orders may take up to 6 weeks from order date for delivery

• Customs and duties: All customs fees, taxes, and duties are the responsibility of the customer

• Contact information: Please ensure your phone number and email address are current to avoid delivery issues with customs

• Return shipping: Packages returned due to unsuccessful customs delivery will require customer payment for re-shipment

​

Lost or Missing Orders

• First step: Check your tracking information and contact the shipping carrier directly

• Additional assistance: Contact our customer service team if you need help locating a lost package